How ya doin everybody ? It's T here with another quick Blog update. In order to keep those of you intrested I'm trying to do as many blogs a week as possible. Even if it's just to give you a tidbit of info. As our company grows the importance of our ancillary sites like Blogger and You tube become critically important to keep in touch with you guys. I don't want to loose you to another drumsite.
It's funny but on our you tube site we have over 150 subscribers and freinds. Yet here on our blogger site we have a total of 2 followers. Now on our Ebay store there's a thing called analytics it's for store owners to track were our visitors are comming from. It's actually very intresting information, for instance this month nearly 40% of visitors to our store either typed our store name in or it was bookmarked. That tells you conclusively we have really begun to have a following. That is very satisfying I put alot of hard work into my company it's nice to see I have struck a chord with alot of you.
There's another section that tells you what websites people show up from. This requires to click a link if there is one, I put a link to my various websites everywhere I visit. I am a member of atleast 10 drum forums and in my signature is links to our store, our blog and our You Tube page. Now I find this to be very intresting our blog came in 3rd in reffering websites our You Tube page came in 4th !!! So I know there's alot of people who read this blog then check out our store. So why are there so few posts here ? But on you tube we get 20-30 a day ? Why do we have only 2 followers here ? but over 150 on you tube ? If anyone can shed some light on this I'd love to hear it.
So if your a regular here or semi regular sign up as a follower if you have any idea why the situation I describe could be make a comment I'd love to here it. So That's it for tonight everyone. From a very confused and frustrated T.
Overdrive Cymbals
Overdrive Cymbals T20 Series
Monday, July 26, 2010
Tuesday, July 20, 2010
I'm Back at the Helm --- T
It's been a bumby ride these last 2 months. I would like to thank everyone who stuck by me and who took the time to special order products. Had I even an incling of how tumultuos the last two months were going to be I would have closed up shop temporarily. Unfortunately by the time I did it was too late for some buyers. Our perfect feedback of 500+ has 2 negatives on it. That just kills me. I don't blame anyone but myself, I'm just gonna have to buckle down and get back to what I do best Sell percussion equipment.
So I am as of today offically back at the helm. Our Store Cymbals & Snares is up and running at full speed. I just hope it doesn't take to long to get our momentum back. We are working on all kinds of projects one is expanding our wholesale division. We are begining to Wholesale Silken cymbals and we will announce a brand new drumhead to the US market shortly. We are also lining up to be the sole distributor of Overdrive Percussion products. So in that arena were looking strong.
On the retail end we will be bringing in several new lines for the holidays look for new arrivals after labor day. That's really all there is to say this time out I just wanted to let everyone know that Cymbals & Snares has a full time captain again.--- T
So I am as of today offically back at the helm. Our Store Cymbals & Snares is up and running at full speed. I just hope it doesn't take to long to get our momentum back. We are working on all kinds of projects one is expanding our wholesale division. We are begining to Wholesale Silken cymbals and we will announce a brand new drumhead to the US market shortly. We are also lining up to be the sole distributor of Overdrive Percussion products. So in that arena were looking strong.
On the retail end we will be bringing in several new lines for the holidays look for new arrivals after labor day. That's really all there is to say this time out I just wanted to let everyone know that Cymbals & Snares has a full time captain again.--- T
Sunday, June 27, 2010
Happy 4th of July / Summer update
Hey everybody, wanna wish everyone a safe and happy fourth of July. For the Drummers out there just use Fireworks safely, We don't need any 9 finger drummers !! Well quite a bite has transpired in the last few weeks so let me bring ( like we say in jersey) youz guyz up to date.
Our own proprietary website is getting close to completion. We have some really very cool and competent people working on it. Everything that's available on our Ebay store will be available in our own store. We probably will have more checkout options. Along with Paypal which is what we use on our Ebay store were looking into google checkout also. We want to make purchasing a product from Cymbals & Snares as easy as possible.
Our Site will eventually include sections for Product reviews, lessons, Customer submitted video's and a Drum Forum. We are looking to build a one stop shop Drum Portal. In other matters of interest C & S has moved into Wholesaling we are making our first wholesale sale of Silken Cymbals over the next week or two. A drumshop in Washington state has informed us of their intention's of adding Silken Cymbals to their product offerings and are formulating their first order from us. It was our intention from the start to become a full service retailer/wholesaler/ distributor and now it's a reality. We will begin to pound the pavement looking for additional stores to add Silken to their product mix.
We have reached an agreement and have been granted an exclusive territory with a brand new Drumhead company. Since we have reached and an agreement in principal and only verbally we are going to refrain for the moment from making an official announcement and naming the company. We expect to formalize our agreement within the next two weeks. When we do and make our deal official, we will give you guys all the details. We will not only be retailing these heads but also wholesaling them, Continued expansion of our wholesale division will just make for a stronger over all company.
In addition to the deal mentioned above we have been in touch with Meinl Cymbals about the possibility of Cymbals & Snares being added to their list of retailers. There are however some issue's with Meinl that need to be addressed and worked out before this can happen. If it does we will announce it here of course. Ideally we would like to bring Meinl's products for the 2010-2011 holiday season. If we can come to an agreement, Meinl would be the largest Cymbal company we are prepared to carry. Since they are in many peoples eye's the really "Big Company" alternative to the BIG3. Fear not Friends Cymbals & Snares has no intention of selling out and carrying the big boys product lines. We have been since day 1 and will always be the " Home of the Other Name Brands". That's our niche and will never change.
We have also been in contact with Aquarian drum heads and would very much like to add them to our product line. I personally love their Super Kick II Bass Drum head. They are one of the smaller Drum head makers which of course is a perfect match for us. We will see if we can work out an agreement with Aquarian. That's really most of the concrete news to report. Like always there's more in the works but we will let you know when it's more appropriate. So keep playing and until next time T. President, Cymbals & Snares
Our own proprietary website is getting close to completion. We have some really very cool and competent people working on it. Everything that's available on our Ebay store will be available in our own store. We probably will have more checkout options. Along with Paypal which is what we use on our Ebay store were looking into google checkout also. We want to make purchasing a product from Cymbals & Snares as easy as possible.
Our Site will eventually include sections for Product reviews, lessons, Customer submitted video's and a Drum Forum. We are looking to build a one stop shop Drum Portal. In other matters of interest C & S has moved into Wholesaling we are making our first wholesale sale of Silken Cymbals over the next week or two. A drumshop in Washington state has informed us of their intention's of adding Silken Cymbals to their product offerings and are formulating their first order from us. It was our intention from the start to become a full service retailer/wholesaler/ distributor and now it's a reality. We will begin to pound the pavement looking for additional stores to add Silken to their product mix.
We have reached an agreement and have been granted an exclusive territory with a brand new Drumhead company. Since we have reached and an agreement in principal and only verbally we are going to refrain for the moment from making an official announcement and naming the company. We expect to formalize our agreement within the next two weeks. When we do and make our deal official, we will give you guys all the details. We will not only be retailing these heads but also wholesaling them, Continued expansion of our wholesale division will just make for a stronger over all company.
In addition to the deal mentioned above we have been in touch with Meinl Cymbals about the possibility of Cymbals & Snares being added to their list of retailers. There are however some issue's with Meinl that need to be addressed and worked out before this can happen. If it does we will announce it here of course. Ideally we would like to bring Meinl's products for the 2010-2011 holiday season. If we can come to an agreement, Meinl would be the largest Cymbal company we are prepared to carry. Since they are in many peoples eye's the really "Big Company" alternative to the BIG3. Fear not Friends Cymbals & Snares has no intention of selling out and carrying the big boys product lines. We have been since day 1 and will always be the " Home of the Other Name Brands". That's our niche and will never change.
We have also been in contact with Aquarian drum heads and would very much like to add them to our product line. I personally love their Super Kick II Bass Drum head. They are one of the smaller Drum head makers which of course is a perfect match for us. We will see if we can work out an agreement with Aquarian. That's really most of the concrete news to report. Like always there's more in the works but we will let you know when it's more appropriate. So keep playing and until next time T. President, Cymbals & Snares
Friday, June 4, 2010
ATTACK Drumheads worth checking out.
Hello again everyone. It's everyone's fav Internet Percussion retailor/wholesaler/entrepeneur T here. One great thing about being a Percussionist is that they're really are endless things to speak about. Always something new to learn , Limitless possibilities on how to set your kit up , what kind of Cymbals to use what brands to use . A double kick pedal or a double bass kit ? It just goes on and on I so love our instrument there's litterally hundreds if not thousands of different style drumheads to choose from. If you tried it probably would take you years if you could even do it to try out all the possible drumheads for your kit. Which brings us to todays topic Drumheads. Just picture me screaming that last paragraph out at the top of my lungs. If nothing else I'm very enthusiastic about selling drums.
We are going to discuss ATTACK brand drumheads. ATTACK is one of the smaller Top 4 brands of drumheads available in the US Market. Since Cymbals & Snares is the " Home of the Other Name Brands" We had to look into these guys to see what they offered. At the moment we have a smattering of Remo heads and a bigger selection of Evans but our largest selection by far is ATTACK heads. That should tell you something. To put it simply they are excellent heads. Since a cardinal rule at C & S is we will not sell a product we wouldn't use, These often overlooked Drumheads are no exception. They are well made good looking and absolutely the most importantly great sounding. Let me share with you my recent experience with ATTACK heads.
Speaking with one of our sales rep's we were conversing about drumheads. I mentioned I needed to change out my snare heads He asked if we still had any ATTACKS Terry Bozzio Signature snare packs in stock, I replied we did indeed. He told me that's what he used and he absolutely loved it, he recomended I try them out. So I grabbed a pack on the way home and changed out my heads. Just looking at the heads comming out of the box I was really impressed. Nice sturdy good looking well built head. The coating was applied perfectly and evenly. I did the tap test which produced a nice warm resonation. I was getting pumped. The TB snare pack comes with a single ply coated batter head and a thin clear snare side head. My personal prefrence is a single ply head for my snare and a 2 ply for my toms. Your personal prefrences are as good as mine. It's simply a personal choice.
After a quick and easy tune up I finally began to play that head It sounded great. I currently am using a 14x5.5 Mapex Mars series snare nothing fancy but a nice snare drum none the less. It never sounded so good. I can't tell you how impressed I am with these heads. ATTACK use proprietary technology and boasts there "Glueless Locking collar" is garaunteed to hold the drumhead perfectly tight and not let it slip out of the collar. They also claim there coating last longer and holds up better than any other brand. Well after using this head for several months I am begining to believe all their claims. That's not just some slick advertising lingo. After a quick break in period and some periodic retuning the heads really seem to hold there tone quite nicely. Of course that is partly due to having my kit in a climate controlled enviroment. When I was a teenager I had my kit in a uninsulated garage the weather played havic with my heads.
My Conclusions are as far as their snare heads go the TB sig heads are outstanding. I get an great crack when I hit them. You guys know exactly what I'm talking about God that feels great. Excellent responce and projection from the heads with an underlying warm full bodied sound, not hollow or harsh sounding at all. I am so very happy with these heads. Let's face it your snare drum is the heart of your kit. Getting good quality drumheads are critical. One of the nicest things about ATTACK heads, they are probably the least expensive heads on the market. Just a nice perc to boot. So the next time your looking for a new snare head which you should replace every 6 months or so at minumum once a year Walk past the Remo's and the Evans and give ATTACK a shot I think you'll really like what you hear. Click on the highlighted link below and watch the Video of me demonstrating my ATTACK snare heads. Till next time ---- T . I have no Idea what has happened here so work with me. Check out The video at this address it's
www.youtube.com/ILDUCE61 There's lot's of other goodies for you too feast your eyes on. " Note to self learn how to Blog before starting Blog "
We are going to discuss ATTACK brand drumheads. ATTACK is one of the smaller Top 4 brands of drumheads available in the US Market. Since Cymbals & Snares is the " Home of the Other Name Brands" We had to look into these guys to see what they offered. At the moment we have a smattering of Remo heads and a bigger selection of Evans but our largest selection by far is ATTACK heads. That should tell you something. To put it simply they are excellent heads. Since a cardinal rule at C & S is we will not sell a product we wouldn't use, These often overlooked Drumheads are no exception. They are well made good looking and absolutely the most importantly great sounding. Let me share with you my recent experience with ATTACK heads.
Speaking with one of our sales rep's we were conversing about drumheads. I mentioned I needed to change out my snare heads He asked if we still had any ATTACKS Terry Bozzio Signature snare packs in stock, I replied we did indeed. He told me that's what he used and he absolutely loved it, he recomended I try them out. So I grabbed a pack on the way home and changed out my heads. Just looking at the heads comming out of the box I was really impressed. Nice sturdy good looking well built head. The coating was applied perfectly and evenly. I did the tap test which produced a nice warm resonation. I was getting pumped. The TB snare pack comes with a single ply coated batter head and a thin clear snare side head. My personal prefrence is a single ply head for my snare and a 2 ply for my toms. Your personal prefrences are as good as mine. It's simply a personal choice.
After a quick and easy tune up I finally began to play that head It sounded great. I currently am using a 14x5.5 Mapex Mars series snare nothing fancy but a nice snare drum none the less. It never sounded so good. I can't tell you how impressed I am with these heads. ATTACK use proprietary technology and boasts there "Glueless Locking collar" is garaunteed to hold the drumhead perfectly tight and not let it slip out of the collar. They also claim there coating last longer and holds up better than any other brand. Well after using this head for several months I am begining to believe all their claims. That's not just some slick advertising lingo. After a quick break in period and some periodic retuning the heads really seem to hold there tone quite nicely. Of course that is partly due to having my kit in a climate controlled enviroment. When I was a teenager I had my kit in a uninsulated garage the weather played havic with my heads.
My Conclusions are as far as their snare heads go the TB sig heads are outstanding. I get an great crack when I hit them. You guys know exactly what I'm talking about God that feels great. Excellent responce and projection from the heads with an underlying warm full bodied sound, not hollow or harsh sounding at all. I am so very happy with these heads. Let's face it your snare drum is the heart of your kit. Getting good quality drumheads are critical. One of the nicest things about ATTACK heads, they are probably the least expensive heads on the market. Just a nice perc to boot. So the next time your looking for a new snare head which you should replace every 6 months or so at minumum once a year Walk past the Remo's and the Evans and give ATTACK a shot I think you'll really like what you hear. Click on the highlighted link below and watch the Video of me demonstrating my ATTACK snare heads. Till next time ---- T . I have no Idea what has happened here so work with me. Check out The video at this address it's
www.youtube.com/ILDUCE61 There's lot's of other goodies for you too feast your eyes on. " Note to self learn how to Blog before starting Blog "
Sunday, May 30, 2010
Memorial Day Weekend
Well another memorial day weekend is upon us. That glorious American invention the 3 day weekend is upon us. They'll be picnic's, Barbeque's, impromdu cookout's perhaps even a sperm of the moment trip down the shore. Who knows what is in store for you this weekend.
For me I already know. My invitations to the parties must have gotton lost in the mail. So they'll be no picnics, or barbies for me this weekend, I have decided to give my kit a good cleaning. I have some cymbal stackers I wanna add. I also want to swap out a few of my cymbals and perhaps reconfigure some of my set up. I also want to lubricate my double kick pedal ( it;s got a little but noticable squeek) When your doing studio work that kinda noise is absolutelty forbbiden. Better to address the issue now than at a studio that charges $75 pr Hr while you fix something you knew you needed to adress.
Depending how motivated I am I may begin to polish and clean my kit. Nothing like the toms sparkling and the chrome shinning. Cymbal stands gleaming and the cymbals blemish free. It is a sight to behold. Were gonna do another poll. I think polls are an excellent way of getting some two way conversation going between yours Truly and my blog readers.
The only hassle about cleaning and or tunning my kit is that it is gigantic. In Fact this is the largest kit I have ever used. I currently have 13 toms , 22 cymbals ( more when I'm done today) a double kick pedal I have another single kick pedal for a cowbell. I have both a standard and remote cable HH. When you really get into cleaning a monstrocity like that it's a commitment. There is a certain satisfaction you get from having your instrument sparkle. It's like when you clean your car it seems to run better. Drum's are the same way clean your kit and the Aurua of the living things a kit is made up from rapture in a harmonic confluence and that exersize you were having trouble with is gone poof!!
Anyway gonna go do some parradidles with my feet for a little bit and then I'm gonna start to work on my kit. You guys have a great weekend and until next time T
For me I already know. My invitations to the parties must have gotton lost in the mail. So they'll be no picnics, or barbies for me this weekend, I have decided to give my kit a good cleaning. I have some cymbal stackers I wanna add. I also want to swap out a few of my cymbals and perhaps reconfigure some of my set up. I also want to lubricate my double kick pedal ( it;s got a little but noticable squeek) When your doing studio work that kinda noise is absolutelty forbbiden. Better to address the issue now than at a studio that charges $75 pr Hr while you fix something you knew you needed to adress.
Depending how motivated I am I may begin to polish and clean my kit. Nothing like the toms sparkling and the chrome shinning. Cymbal stands gleaming and the cymbals blemish free. It is a sight to behold. Were gonna do another poll. I think polls are an excellent way of getting some two way conversation going between yours Truly and my blog readers.
The only hassle about cleaning and or tunning my kit is that it is gigantic. In Fact this is the largest kit I have ever used. I currently have 13 toms , 22 cymbals ( more when I'm done today) a double kick pedal I have another single kick pedal for a cowbell. I have both a standard and remote cable HH. When you really get into cleaning a monstrocity like that it's a commitment. There is a certain satisfaction you get from having your instrument sparkle. It's like when you clean your car it seems to run better. Drum's are the same way clean your kit and the Aurua of the living things a kit is made up from rapture in a harmonic confluence and that exersize you were having trouble with is gone poof!!
Anyway gonna go do some parradidles with my feet for a little bit and then I'm gonna start to work on my kit. You guys have a great weekend and until next time T
Friday, May 28, 2010
My Surgery is getting close
Hey Gang ! It's T. My surgery draws closer and a little more nervouse I get. Don't get me wrong I don't think I'm gonna die, but there's just something about getting sliced opened and having a few feet of intestines removed just doesn't sit well with me now, as long as this helps my chronic stomach issue's it will all be worth while.
In yesterdays post I aplogised profusely to the customers who's products shipment has been delayed. Once again I feel compelled to do so again. I only hope all those effected are understanding. When we opened shop one of the things I really wanted to do was have lightning fast shipment. While the vast majority of our packages do leave our facility quickly, when they do not I really take it to heart. I have decided that at minumum a part timer who can fill in when I'm not here and is capable of filling and shipping orders on his own is a must. We've gotten to big for just one guy.
Now a little update about what's directly ahead of Cymbals & Snares. The biggest development of course is our own website. I spoke at lenght to the owner of the company today and they are ready to go, so this weekend sometime I will meet with the design team to discuss layout, color combinations all kinds of cool stuff. I'm getting really excited about this, Our own website will be at the center of the Cymbals & Snares universe.
Product wise you will see an expansion of cannon and TKO stands. Both companies are a bit under the radar but they make excellent quality stands and gear. They are one of the classic "Other Name brands" we speak of. Great quality and very affordable pricing. The presence of Taye will increase we will be adding entry level snares along with some of their mid-range snares. We also will be carrying once again Taye's innovative Snare " Boom" stand along with some of their award winning bass drum pedals. We are not gonna announce the addition of any new products until we have them in. But keep checking our Blog for once a box is delivered we will announce the Brand and or product. We are looking for an exciting summer and fall selling seasoned. Be good everyone Till next time T
In yesterdays post I aplogised profusely to the customers who's products shipment has been delayed. Once again I feel compelled to do so again. I only hope all those effected are understanding. When we opened shop one of the things I really wanted to do was have lightning fast shipment. While the vast majority of our packages do leave our facility quickly, when they do not I really take it to heart. I have decided that at minumum a part timer who can fill in when I'm not here and is capable of filling and shipping orders on his own is a must. We've gotten to big for just one guy.
Now a little update about what's directly ahead of Cymbals & Snares. The biggest development of course is our own website. I spoke at lenght to the owner of the company today and they are ready to go, so this weekend sometime I will meet with the design team to discuss layout, color combinations all kinds of cool stuff. I'm getting really excited about this, Our own website will be at the center of the Cymbals & Snares universe.
Product wise you will see an expansion of cannon and TKO stands. Both companies are a bit under the radar but they make excellent quality stands and gear. They are one of the classic "Other Name brands" we speak of. Great quality and very affordable pricing. The presence of Taye will increase we will be adding entry level snares along with some of their mid-range snares. We also will be carrying once again Taye's innovative Snare " Boom" stand along with some of their award winning bass drum pedals. We are not gonna announce the addition of any new products until we have them in. But keep checking our Blog for once a box is delivered we will announce the Brand and or product. We are looking for an exciting summer and fall selling seasoned. Be good everyone Till next time T
Thursday, May 27, 2010
Were having a temporary Shut down till July 1st.
Hey Everyone It's T, Your favorite internet percussion retailor. I come to you tonight in a very meloncholey mood. Anyone who know's my company and has talked to me know's. For those of you who don't know let me enlighten you. I have had a chronic stomach condition. It's a combination of some really bad Ulcers, one of which burst last month and several more that are near poping. On top of that I have a chronic intestinal infection which has gotten worse. For three years doctors have been guessing as to exactly what I have. They think they have it narrowed down to a thing called H. Pyloauria problem is there are many variants of this infection. So they need to scope me and biopsie the infection to determine what strain it is so they can effectively treat my strain.
Since April 1st I have been in the hospital 2 times both were for over a week. On may 9th I went back into the hospital I wound up catching a staph infection and wound up in the hospital for 15 days. I just got out a few days ago. Quite frankly my freinds I can't take this any more. When my ulcers flair the pain can be unbearable. This has been going on for three years, time to figure out what's wrong with me. Among other things I have a business to run and it's now effecting that. This I cannot have. I have worked long and hard to build this business. I have worked diligently to build a reputation I can be proud of I have worked hard to build a reputation for excellent customer service which I'm proud to point out we now have over 500 feedbacks in our Ebay store and a 100% satisfaction rating. That doesn't come by doing nothing.
After this latest stay in the hospital the doctors have decided to do two things. For the Ulcers the ones that are bleeding or near bleeding for lact of a better way to explain it they are going to courdirse ( burn them) closed. and for the intestinal issue's the most infected part of my intestines are bye-bye. They are going to remove about 2 feet of infected tissue and then use an aggresive policy of strong anti-biotics on the remaining infection. I have been advised it can take upwards of a year to cure the intestinal infection. To say I'm exsasperated or distraught is an understatement. It has lead me to do some heavy thinking and I have made some descions.
First the recuperation period is a few weeks. During this time Cymbals & Snares will be moving into a better facility. I have come to the conclusion it would be impossible to maintain the level of service our customers have expected of us. Infact we are currently behind on orders placed while I was in the hospital during the last two weeks. We need to apologise to those customers and get them their products asap. As a company were in between a rock and a hard place. Were way to big and busy for one guy to run but just shy of being able to hire some help. I think we need to hire atleast 1 part timer to help out and be able to continue to operate the company at the most basic level in case I get sick again. Were just gonna have to bite the bullet and do it. We can always find some stuff for him/her to do.
With our impending move and my surgery I have decided to have a month long shut down. I just don't see any way around it. I refuse to allow our customer service be effected more than it has been already. During the shut down we will also be able to do some much needed upgrades if we are to succesfully continue our growth as a company. They say hindsight is everything, I had I knew this last stay was going to be over two weeks I would have considered earlier to stop taking orders. It looked like it was only gonna be a few days and then I caught a staph infection which laid me up for another week. You cannot imagine how draining something like this is. You ache and simply have no stregnth.
To our customers who are awaiting shipment of their product's rest assure they will be shipped out shortly. I have a freind who also runs an Ebay business, he has voluntered to assist me in packing and shipping out the orders that are waiting. With any luck everything will be packed and either shipped or ready to ship over this long holiday weekend. I also owe those of you waiting for products a huge apology. I attempted to send out a few emails from the hospital on a freinds laptop but I was so doped up it was impossible. I ask for your understanding and your forgiveness. If you look at our feedback you can clearly see this is a anomoly. We do not do business like this. You can't imagine how upset I am at delaying your product shipment. I ask once again for your forgiveness.
When we re-open on July 1st they'll be some changes. Some of the old brands are gonna be gone and we'll be adding some new ones. Our own proprietary website is under construction and will debut sometime in late july or early August. We will be adding more hardware, more snare drums, another brand or two of Cymbals. ( don't worry Wuhan, Silken and Diril aren't going anywhere) We are also adding a whole new department : ELECTRONICS !! we will initially be offering Drum mic's and drum mic packages and of course all the accesories mic clips, cables ect,ect. We will be moved into our new warehouse space . Along with our very succesful You Tube channel we will be utilizing our blog more than ever hopefully as a way to keep communications with our customers open and a two way street.
Right from the start when I founded Cymbals & Snares I knew what my vision was. Our tagline " Home of the Other Name Brands" would be the foundation of our whole company. Selling the smaller name, lesser known brands who's quality is excellent and their prices reasonable. Those of us ( I'm one too ) who are drawn by that are a little different than the average player. Where not looking just for sales were trying to develope a home on the web for all those who shop at C & S. Our Ebay store, Our You Tube channel Our Blog and our soon to be opened Website are all components in this. We must be connecting to someone we've had over 1,200 satisfied customers so far . 48,000 Video views on our You Tube channel in 3 months ! It's thinking of that , which is what pulled me through this last prolonged stay in the hospital.
Everything C & S does we do with our customers in mind. We are striving to create a home on the web for US the Cymbals & Snares Family. Please feel free to comment , make a suggestion call me a dickhead, but participate with out sales and just as important imput from you who are reading this we can wind up just another Drumshop. We are trying to utilize todays technology to develope a drumshop like no other. Give us a hand if we succed we all will benefit from it. I'm getting tired folks so there's what's been going on. I will keep everyone posted diligently over the next few weeks. Thank You and God Bless T
Since April 1st I have been in the hospital 2 times both were for over a week. On may 9th I went back into the hospital I wound up catching a staph infection and wound up in the hospital for 15 days. I just got out a few days ago. Quite frankly my freinds I can't take this any more. When my ulcers flair the pain can be unbearable. This has been going on for three years, time to figure out what's wrong with me. Among other things I have a business to run and it's now effecting that. This I cannot have. I have worked long and hard to build this business. I have worked diligently to build a reputation I can be proud of I have worked hard to build a reputation for excellent customer service which I'm proud to point out we now have over 500 feedbacks in our Ebay store and a 100% satisfaction rating. That doesn't come by doing nothing.
After this latest stay in the hospital the doctors have decided to do two things. For the Ulcers the ones that are bleeding or near bleeding for lact of a better way to explain it they are going to courdirse ( burn them) closed. and for the intestinal issue's the most infected part of my intestines are bye-bye. They are going to remove about 2 feet of infected tissue and then use an aggresive policy of strong anti-biotics on the remaining infection. I have been advised it can take upwards of a year to cure the intestinal infection. To say I'm exsasperated or distraught is an understatement. It has lead me to do some heavy thinking and I have made some descions.
First the recuperation period is a few weeks. During this time Cymbals & Snares will be moving into a better facility. I have come to the conclusion it would be impossible to maintain the level of service our customers have expected of us. Infact we are currently behind on orders placed while I was in the hospital during the last two weeks. We need to apologise to those customers and get them their products asap. As a company were in between a rock and a hard place. Were way to big and busy for one guy to run but just shy of being able to hire some help. I think we need to hire atleast 1 part timer to help out and be able to continue to operate the company at the most basic level in case I get sick again. Were just gonna have to bite the bullet and do it. We can always find some stuff for him/her to do.
With our impending move and my surgery I have decided to have a month long shut down. I just don't see any way around it. I refuse to allow our customer service be effected more than it has been already. During the shut down we will also be able to do some much needed upgrades if we are to succesfully continue our growth as a company. They say hindsight is everything, I had I knew this last stay was going to be over two weeks I would have considered earlier to stop taking orders. It looked like it was only gonna be a few days and then I caught a staph infection which laid me up for another week. You cannot imagine how draining something like this is. You ache and simply have no stregnth.
To our customers who are awaiting shipment of their product's rest assure they will be shipped out shortly. I have a freind who also runs an Ebay business, he has voluntered to assist me in packing and shipping out the orders that are waiting. With any luck everything will be packed and either shipped or ready to ship over this long holiday weekend. I also owe those of you waiting for products a huge apology. I attempted to send out a few emails from the hospital on a freinds laptop but I was so doped up it was impossible. I ask for your understanding and your forgiveness. If you look at our feedback you can clearly see this is a anomoly. We do not do business like this. You can't imagine how upset I am at delaying your product shipment. I ask once again for your forgiveness.
When we re-open on July 1st they'll be some changes. Some of the old brands are gonna be gone and we'll be adding some new ones. Our own proprietary website is under construction and will debut sometime in late july or early August. We will be adding more hardware, more snare drums, another brand or two of Cymbals. ( don't worry Wuhan, Silken and Diril aren't going anywhere) We are also adding a whole new department : ELECTRONICS !! we will initially be offering Drum mic's and drum mic packages and of course all the accesories mic clips, cables ect,ect. We will be moved into our new warehouse space . Along with our very succesful You Tube channel we will be utilizing our blog more than ever hopefully as a way to keep communications with our customers open and a two way street.
Right from the start when I founded Cymbals & Snares I knew what my vision was. Our tagline " Home of the Other Name Brands" would be the foundation of our whole company. Selling the smaller name, lesser known brands who's quality is excellent and their prices reasonable. Those of us ( I'm one too ) who are drawn by that are a little different than the average player. Where not looking just for sales were trying to develope a home on the web for all those who shop at C & S. Our Ebay store, Our You Tube channel Our Blog and our soon to be opened Website are all components in this. We must be connecting to someone we've had over 1,200 satisfied customers so far . 48,000 Video views on our You Tube channel in 3 months ! It's thinking of that , which is what pulled me through this last prolonged stay in the hospital.
Everything C & S does we do with our customers in mind. We are striving to create a home on the web for US the Cymbals & Snares Family. Please feel free to comment , make a suggestion call me a dickhead, but participate with out sales and just as important imput from you who are reading this we can wind up just another Drumshop. We are trying to utilize todays technology to develope a drumshop like no other. Give us a hand if we succed we all will benefit from it. I'm getting tired folks so there's what's been going on. I will keep everyone posted diligently over the next few weeks. Thank You and God Bless T
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